Nomis Solutions, an innovator of fintech software that helps retail banks deliver win-win customer engagement through price optimization, customer-centric offers, and omnichannel sales enablement, is gearing up for increased demand for its products and services in 2018. With interest rates set to rise in key markets in 2018, Nomis is preparing for increased interest from banks as they race to find new ways to attract customers looking for competitive deposit interest rates and personalized mortgages.
In 2017 alone, over $1.1 trillion dollars in retail transactions were analyzed, priced, and managed through Nomis’ SaaS platform, and more than 10,000 active front-line bankers used it to deliver personalized pricing and product offers to their end customers. In addition to a 100% renewal rate and record customer satisfaction scores, Nomis also added several of the top 10 banks and credit unions in the US to its expanding customer count.
“After years of flat interest rates, we’re starting to see unprecedented changes in the banking industry. These changes are being shaped by rising interest rates and more demanding customers looking for banks that can address their needs through personalized products and services and investment by banks in digital engagement with their customers,” said Frank Rohde, president and CEO of Nomis Solutions. “If they want a larger share of a customer’s wallet, banks must implement a holistic view of each customer to maximize profitability and plan competitive market moves. That’s where we come in.”
Headquartered in Silicon Valley, California, Nomis has been an innovator in price optimization since 2004. Nomis is the solution of choice for eight of the top 25 North American retail banks and continues to grow its customer base of more than 30 deployments globally. In late 2017, Nomis outgrew its San Bruno office and recently moved to a new 15,000 square-foot headquarters at the Sierra Point business park in Brisbane, California, providing a modern and accessible base for a growing team that will fuel future growth opportunities.
In addition to the Silicon Valley expansion, Nomis is expanding in other regions as well. In Toronto, Nomis moved its growing team to new office space in the heart of the Financial District and recently added an office in Melbourne, Australia, to service the growing Asia-Pacific market.
In the coming weeks, Nomis will release a major upgrade of Nomis Price Optimizer, which will be showcased at the upcoming Banking Growth Forum May 2-4 in San Francisco. Now in its 11th year, Banking Growth Forum attracts retail banking leaders with educational sessions focused on building lending and deposits portfolios through price optimization, customer-centric offers, and omnichannel customer engagement.